Buying with Kitchenroom – What is it really like?
Updated: Sep 30
If you’re looking to buy a new fitted kitchen in Oxford or Oxfordshire you will know just how much choice there is when it comes to selecting a supplier. From national chains with big showrooms, to local kitchen suppliers like Kitchenroom, there are a wealth of different companies to choose from, all promising you a stunning new kitchen and a stress-free installation. It can be really difficult to know just who to go with, which is why so many of us like to ask around our friends and family to get recommendations and find out what their experiences with different suppliers was really like.
We know just how important recommendations are. Word of mouth has long been the most effective and trusted form of marketing, which is why delivering excellent customer service and maintaining a fantastic reputation is of the utmost importance to us.
Whenever we start working with a new client on designing a fitted kitchen, we are happy to put them in touch with previous customers who can share their experiences of having a new fitted kitchen or kitchen makeover with Kitchenroom. We also have a number of real customer photos we are happy to share with you whilst discussing ideas and plans.
Any kitchen supplier can tell you how fantastic they are, but we prefer to let our customers do the talking for us with their honest reviews and feedback. We are proud to have a five star rating on Google (just search for Kitchenroom to see it for yourself), and would like to share just some of the genuine reviews we have received, so that you can see we really do deliver on the promises we make to our customers.
What our customers say:
“We had our new fitted kitchen supplied by Kitchenroom and what fantastic quality and service from start to finish.” “We looked around a few showrooms like Wren and Magnet, but never getting the right information or service we required. We decided to go on the web and found Kitchenroom a local company.” “Jason visited our house and explained the difference between a good quality kitchen and a bad one. We then looked at samples and viewed previous kitchen installs.” “Within 3 days we had a kitchen design, pictures, colour choices etc... the price was also very competitive and under our budget. Compared to Wren and Magnet we had a great deal and I think they are both well over priced!!” “Kitchenroom fitted our kitchen within 3 weeks, we thought buying a new kitchen would be hard but we were so wrong!” “I would recommend Kitchenroom, Jason provides excellent service and good attention to detail. I bought a new BBQ with my spare cash!!” “Thank you Jason & thank you to your team.” – Barry C (Didcot)
“When we wanted to convert our garage into a kitchen, we tried all the companies with online services, but none compared to what Jason could offer. He saw the space, listened to what we wanted and created a design that was terrific. His personal touch was assuring and when a cupboard arrived without hinges fitted, we had a replacement within 16 hours, fabulous service."
I fitted the kitchen myself and Jason helped give me the confidence to give it a go, knowing that he would arrange fitters to correct any mistakes I made along the way.” - Mike S (Didcot)
“We are absolutely delighted with our new kitchen from Kitchenroom. The quality of the cabinets and worktops is first class. Another important factor for us was the short lead times as it meant we could wait until some building work was completed before deciding the final design. It was a pleasure dealing with Jason and nothing was too much trouble. We would highly recommend Kitchenroom to anyone.” – Phil H (Harwell)
“We could not be happier with our recent kitchen makeover supplied by Kitchenroom Ltd, Didcot. Both products & service are excellent. Jason was easy to get hold of and very helpful throughout. We would highly recommend.” – Meg C (Oxford)
“Kitchenroom Ltd were great from start to finish. Jason spoke through what they could offer and drew up designs and tweaked them to ensure we got exactly what we wanted. We received everything in good time (despite small delays due to the lockdown in 2020). They use superb kitchen fitters who install perfectly. They even helped source and order the white goods at a great price.“
“Jason at Kitchenroom, could not have been more helpful and would thoroughly recommend him and the company. They also supplied units for our Utility room and are delighted with the lot. They are also competitive and customer service is fantastic.” – Andrew T (Oxford)
“Jason was great and really supportive right the way through the process. As this was our first time having a new kitchen he really helped bring our vision to life and was accommodating to the changes we wanted to make (including removing an internal wall). The kitchen is really good quality and we are very happy with the finish. The fitters Jason recommended were also great, did an excellent job, all on time and again, were accommodating when plans changed or unexpected issues arose. All in all, couldn’t ask for a nicer, more trustworthy bloke than Jason.” – Jake B (Harwell)
“Our kitchen is pretty small and so we were keen to have a bespoke fitted kitchen to maximise the space we have available. From the very start Jason’s help and support at Kitchenroom made the process so very easy, helping us to finalise a design at no extra charge that met our requirements, taste and budget. The cabinets come assembled with the door already on and the quality of the units that Kitchenroom supplies are also excellent.” – Adam H (Didcot)
“Lovely company to deal with. Jason was extremely helpful and thorough. Really happy with my new kitchen . The various tradesmen involved from plumbers, plasterers, electrician and kitchen fitters were all fantastic.” – Kristy J (Wallingford)
“Kitchenroom stripped and refitted our kitchen during the Summer of 2020. I can only commend them, they were profesisonal, went out of their way to build and create our new kitchen. I recommend them on value, quality and pride of workmanship. A great team.” – Nige F (Wantage)
“Jason at Kitchenroom was a star from beginning to end. He was always really honest in a completely professional way so that my husband and I always felt like we were in a safe pair of hands - he kept us updated regularly throughout the process. We have had so many compliments on our new kitchen and still can't help but admire it ourselves when we walk into the room! The quality of the units and worktops is excellent, and they make full, innovative use of the space available in the room. For example, we had what looked like a former pantry space in the kitchen that Jason turned into a tambour with shelving - very attractive and unusual.” “We opted to have Kitchenroom arrange the installation of the kitchen as well and I am so glad we did. Ben, Leigh, Jamie and Andy were absolutely marvellous from start to finish. Despite it being a really busy time of year, they managed to squeeze us in to make sure we weren't without a functioning kitchen for too long. The work was completed very professionally and - notwithstanding delays caused by the suppliers which were not Kitchenroom's fault - on schedule.” “Jason and the team took the stress out of the whole process - it was worth every penny and more!” – Imogen H (Didcot)
“We've had our Kitchen now for 2 and a half years and we still pinch ourselves, can't recommend this business highly enough, still looks brand new. Superb communication throughout, lots of discussion about the quality of the Kitchen and rightly so, really robust whilst being stylish and sleek. We've recommended to family and friends as it's a much better experience (and kitchen) than some of the more well known kitchen outlets. Aftercare also first class, great kitchen, great team expertly led by Jason. First Class.” – Tristan M (Kingston Bagpuize)
“What a great company Kitchenroom Ltd is! Jason went above and beyond to help with our kitchen makeover. Always made time to answer any questions we had. His fitters Tom and Steve were fantastic and we are absolutely thrilled with the result!” – Adam W (Wantage)
“Jason from Kitchenroom supplied everything (units, worktops & equipment/white goods) for our new kitchen re -fit, organised the fitting & was there to support every step of the way. We were so pleased that we have just commissioned Kitchenroom to complete a facelift on my wife's Mother’s kitchen too. Would definitely recommend them.” – David D (Abingdon)
“Ordering a kitchen from Kitchenroom was easy and stress-free from start to finish. Jason and Ben were professional and knowledgeable and were able to advise on what I needed for my kitchen but also on what wasn't necessary to help save a few pennies here and there. The quality of the finished kitchen is great and I'm very happy with it!” – Rachel P (Dorchester)
“We've recently had an amazing Burbidge kitchen supplied by Jason at Kitchenroom. Both the product and service were of a very high standard and I would recommend highly. Kitchen projects can be very stressful with lots of moving parts but we found it reassuring that Jason was there as a single point of contact during pre and post fitting to answer any questions we had.” – Adam W (Oxford)
“Excellent service. Our kitchen was a disaster and KitchenRooms have made it a beautiful, modern space. We were supplied with a faulty fridge (by manufacturer, not KitchenRooms) and it was sorted very rapidly by KitchenRooms, and we couldn't be happier with the results. Would definitely recommend!” – Jamie T (Abingdon)
“We had Kitchenroom to supply our kitchen and we couldn't be happier, the quality of the units are excellent, they come ready made so you know it's perfect when it arrives and the fact you can have colour matching carcasses adds a quality finish that I haven't seen anywhere else. I would highly recommend Kitchenroom to anyone thinking of having a new Kitchen, also Jason was a delight to work with and nothing was too much trouble for him to get you exactly what you want, 10/10” – Matthew A (Abingdon)
“Kitchenroom provided a fantastic service from start to finish. Jason is brilliant, he is helpful, knowledgeable and passionate about his high quality product. They took the time to design our kitchen with great care and attention to detail making the most of the space available. They were happy to look at different options that we wanted and made great suggestions to make the room work for us.”
“The fitters did an excellent job and were both professional and very helpful, going above and beyond to make sure that we were happy.” “The end result is amazing and we couldn’t be happier. Thank you to Jason and his team for giving us so much more than we expected for a great price. As important as that for providing a personal, professional service and caring that we were happy every step of the way.” – Julie M (Wallingford)
If you want to be another one of Kitchenroom’s happy customers, why not get in touch today to arrange your FREE home design visit?
At Kitchenroom we are proud to deliver a personal service and really care about helping you to make all the detailed decisions which will elevate your kitchen to the next level. We’re dedicated to helping you find the perfect tap, or handles, or worktops and all at the best possible price. This is just one of the benefits of working with a local kitchen design company, and it’s one of the things we love about what we do.
If you are looking for a new fitted kitchen in Oxford in Oxfordshire or the surround areas, including (but not restricted to) Abingdon, Didcot, Wantage, Thame, Radley, Wallingford etc, please do get in touch with us today to arrange a free home visit and new kitchen design.
With Kitchenroom you can always be assured of:
1. First class personal service from start to finish
2. 18 mm Rigid (assembled) wall and base units with doors already fitted
3. 8 cabinet colour options (so not just white / ivory or oak) to match the colour of the kitchen
4. 2 mm ABS edged cabinets
5. Soft close Blum doors & drawers that come with a lifetime guarantee
6. 25 year guarantee on our units / 10 years on Solid wood kitchens / 7 years on MDF kitchens
7. A typical lead time of 3-4 weeks
8. We can supply only or supply and arrange the to fit your new kitchen where we will take care of the whole project from start to finish